Who We Are
Milestone Recovery has been a leader in the front lines of substance use disorder treatment since our medically monitored withdrawal opened in 1967. Over the last six decades we have improved and expanded our service offerings to include residential treatment, emergency shelter, housing navigators, HOME Team, and recovery housing.
Our Mission
We provide compassionate care and services to empower individuals experiencing substance use disorders, mental illnesses and homelessness to attain an enhanced quality of life regardless of ability to pay.
Our Vision
We envision a community where all people are treated with dignity and receive the support they need to attain health, wellness and fulfillment.
Our Values
Compassion: Compassionate engagement is at the core of our interactions with staff, clients, and others. We strive to always promote and prioritize the welfare and wellbeing of staff and clients, exercise non-judgment and utilize trauma responsive care.
Dignity: We believe in the inherent value of all people. We are committed to ensuring staff, clients, and all people are treated with the respect they deserve. We model this behavior within our own space and in the commmunity by treating all people with dignity.
Partnership: A collaborative process is key to the success of individuals and organizations. We are experts in helping people change and recognize that each person is the expert of their own life. We engage in collaborative partnerships with our clients, staff, and community to cultivate and support change.
Connection: We believe that all people benefit from connection to things greater than themselves and are more resilient with robust connections. We are committed to increasing access and reducing barriers to those seeking connection through our services.
Equity: All people are entitled to be treated fairly and impartially. We provide the support, care and resources necessary to improve people’s lives regardless of their history with the legal system, medical history, past or present substance use, economic status, cultural identity, gender identity, sexual orientation, race, ethnicity or any other factor. We are committed to the practice and promotion of equity within our organization and community.
Our History
1967
Milestone is founded as a detoxification program with services focused on people with addiction to alcohol or other drugs who could not afford to pay the full cost of their care.1979
The Residential Treatment Program is established in Old Orchard Beach to treat people with late-stage alcohol/drug addiction whose long history of substance use did not respond to short-term therapies.1998
Milestone assumed sponsorship of an emergency shelter and detoxification program in Portland.2002
Milestone opened a permanent housing program in Old Orchard Beach to assist graduates of the Residential Care Program to have sober housing and ongoing support.2010
In collaboration with the City of Portland and Portland Downtown, and other community partners, Milestone launched the Homeless Outreach and Mobile Engagement (HOME) Team to provide needed services to individuals who are living on the streets of Portland and suffering with chronic mental health and substance use disorders.2016
Milestone launched the Housing Navigator Program to move chronically homeless individuals into stable, permanent housing.2019
The Mary Dowd House opens, providing safe, affordable, recovery-supportive housing for people in recovery, and ultimately becoming part of the Extended Care Program's transitional housing offerings.