Milestone operates Maine’s only specialized substance use disorder emergency shelter. The 41-bed overnight shelter for men provides individuals with a safe place to sleep, nutritious meals, clean clothes, showers and counseling while being treated with dignity. In addition to providing a safety net to our community’s most vulnerable individuals struggling with chronic alcohol and drug dependence, shelter staff educate clients and encourage them to enter Milestone’s on-site medically managed detoxification program.
The Homeless Outreach and Mobile Engagement (HOME) Team provides outreach and community supports to those with chronic health, mental health and substance use disorders living on the streets of Portland. Services include daily outreach, mobile health care, crisis intervention, referrals, and transportation for individuals who are homeless, highly intoxicated, experiencing mental illness or engaging in disruptive behavior. The HOME Team reports more than 10,000 contacts with homeless individuals each year, resulting in 2,500 transports to shelters, substance use treatment programs, emergency medical care.
Housing Navigator Program
The primary role of the Housing Navigator Program is to provide Milestone’s clients with the necessary resources to transition out of homelessness and into stable, permanent housing. The program offers client advocacy, case management, benefit establishment, linkage to mental health and substance use services, linkage to stable housing and all other supportive services needed. Since the program’s founding in 2016, it has helped more than 100 chronically homeless individuals find permanent housing.
The detox program provides men and women struggling with substance use disorders a safe and medically supervised transition through the acute phase of withdrawal from alcohol and other drugs. The program is staffed by nurses and CNAs 24 hours a day, and is overseen by a physician. Substance use counselors are available to clients during the duration of their admission for education, intervention, case coordination, individual and group counseling, and referral management. Length of stay typically ranges between 3 and 7 days. Maine residents are admitted regardless of their financial means.
Residential TreatmentClinically managed, 16-bed, residential program, which uses a range of evidence-based treatment modalities. Serves men with addiction who have not been successful at maintaining recovery in other programs. Treatment typically lasts 6 to 9 months.
Transitional HousingMilestone’s ¾-way house provides more independent housing to graduates of the Residential Treatment Program as they prepare their transition to the community. Residents continue to work with counselors, attend targeted Milestone groups and work on their treatment plans.
Women’s Recovery Housing
Milestone’s recovery house, located in Portland’s North Deering neighborhood, provides a warm, affordable, home environment where 10 women in early recovery support one another, establish community connections, and pursue educational or vocational opportunities.
This program is designed to address one of the most common barriers to recovery, a lack of affordable, recovery-supportive housing. For women, the need is even more pronounced, as fewer than one-quarter of existing sober houses are open to women.